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Privacy & Cookie Policy

Privacy & Cookie Policy

Introduction.

Welcome to KashWork Ecommerce Private Limited ("we", "our", "us"). This Privacy & Cookie Policy explains how we collect, use, disclose, and protect your personal information when you use our platform as a seller on https://seller.kashwork.com ("KashWork" or "Site"). We are committed to protecting your privacy and ensuring the security of your information. Please read this policy carefully before using our services.

1. Information We Collect

We collect various types of information to provide and improve our services, ensure compliance with our privacy policy, and support your selling activities on KashWork.

  • 1.1 Information You Provide
    • 1.1.1 Registration Information: When you register as a seller, we collect your name, business name, email address, phone number, postal address, and payment details.
    • 1.1.2 Product Listings: Information related to the products you list for sale, including descriptions, prices, images, and inventory details.
    • 1.1.3 Transaction Information: Details of transactions conducted on the platform, including order history, payments, and shipping information.
    • 1.1.4 Communication: Records of your communications with buyers and KashWork support, including emails, messages, and feedback.
  • 1.2 Information Automatically Collected
    • 1.2.1 Device and Usage Information: IP address, browser type, operating system, device identifiers, and browsing behavior.
    • 1.2.2 Cookies and Similar Technologies: Information collected through cookies, web beacons, and other tracking technologies to enhance your experience and analyze site usage.

2. Use of Your Information

We use the information we collect for various purposes, including:

  • 2.1 Providing Services
    • 2.1.1 Facilitating your use of the KashWork platform, including processing transactions, managing orders, and providing customer support.
    • 2.1.2 Enabling you to list products, set prices, and manage your inventory.
  • 2.2 Communication
    • 2.2.1 Sending notifications about orders, payments, and account activities.
    • 2.2.2 Responding to your inquiries, providing support, and resolving issues.
  • 2.3 Improving Services
    • 2.3.1 Analyzing usage patterns to enhance our platform's functionality and user experience.
    • 2.3.2 Conducting research and market analysis to improve our services and offerings.
  • 2.4 Compliance and Security
    • 2.4.1 Ensuring compliance with our policies, terms, and applicable laws.
    • 2.4.2 Protecting against, detecting, and preventing fraud, unauthorized transactions, and other illegal activities.

3. Disclosure of Your Information

We may share your personal information with third parties in the following circumstances:

  • 3.1 Service Providers
    • 3.1.1 We engage third-party service providers to perform various functions on our behalf, such as payment processing, shipping, data analysis, and marketing. These providers have access to your information as needed to perform their functions and are contractually obligated to maintain confidentiality and security.
  • 3.2 Legal Requirements
    • 3.2.1 We may disclose your information to law enforcement agencies, regulatory bodies, or other third parties as required by law or to protect our rights, property, or safety, and that of our users and the public.
  • 3.3 Business Transfers
    • 3.3.1 In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner or successor entity. We will notify you of any such change in ownership or control of your personal information.

4. Data Security

We implement a variety of security measures to protect your personal information, including:

  • 4.1 Encryption
    • 4.1.1 Secure Socket Layer (SSL) encryption to protect data transmitted over the internet.
  • 4.2 Access Controls
    • 4.2.1 Restricted access to personal information to authorized personnel only.
  • 4.3 Security Technologies
    • 4.3.1 Use of firewalls, data encryption, and secure server environments to protect against unauthorized access.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy & Cookie Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

You have the following rights regarding your personal information:

  • 6.1 Access
    • 6.1.1 Request a copy of the personal information we hold about you.
  • 6.2 Correction
    • 6.2.1 Request correction of inaccurate or incomplete personal information.
  • 6.3 Deletion
    • 6.3.1 Request deletion of your personal information under certain circumstances.
  • 6.4 Objection
    • 6.4.1 Object to the processing of your personal information in certain situations.
  • 6.5 Data Portability
    • 6.5.1 Request the transfer of your personal information to another service provider.
  • 6.6 Withdraw Consent
    • 6.6.1 Withdraw your consent for the processing of your personal information at any time.

To exercise these rights, please contact our Data Protection Officer at . We will respond to your request within 30 days.

7. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your browsing experience, personalize content, analyze site traffic, and track user preferences. By using our website, you consent to the use of cookies in accordance with this Privacy & Cookie Policy. You can manage cookie preferences through your browser settings.

8. Compliance and Accountability

  • 8.1 Seller Responsibilities
    • 8.1.1 As a seller on KashWork, you are responsible for ensuring the accuracy of your product listings and compliance with all applicable laws and regulations. Misrepresentation of products or repeated cancellations may result in penalties or account suspension.
  • 8.2 Monitoring and Enforcement
    • 8.2.1 KashWork monitors seller activities to maintain a trustworthy marketplace. Non-compliance with our policies may lead to corrective actions, including warnings, penalties, or account termination.

9. Contact Information

If you have any questions or need further assistance regarding this Privacy & Cookie Policy, please contact our Data Protection Officer at .

10. Changes to This Policy

KashWork reserves the right to update or modify this Privacy & Cookie Policy at any time without prior notice. Any changes will be effective immediately upon posting on the website. We encourage you to review this policy periodically for any updates.

Effective Date: 17th day of July 2024