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Frequently Asked Questions

Frequently Asked Questions

Getting started with KashWork

KashWork is a leading e-commerce platform with over a 5 lakh+ customers across 19,000+ pin codes in India. Sell on KashWork to reach a vast customer base, participate in major shopping events like The Grand KashWork Shopping Carnival and The Grand KashWork Sale, and benefit from lower business costs compared to other platforms.

To start selling on KashWork, you'll need a subscription and products to sell. Follow these steps to begin:

  1. Sign up for KashWork.
  2. Set up your store.
  3. Verify KYC with required documents.
  4. Add your products.

Selling on KashWork.com involves a few simple steps:

  1. Create an Account: Register with your GSTIN, mobile number, email ID, bank account, Aadhar Card and address details.
  2. List Your Products: Add your products to the platform.
  3. Manage Orders: Handle orders and logistics efficiently. Use KashWork's shipping service for hassle-free management.
  4. Receive Payments: Payments are disbursed after 29 days of order.

KashWork.com offers a wide range of categories including, Clothing, electronics, Jewellery, Home furnishings, Books, Mobiles, Beauty products, Kitchenware, Many more. Note: Some categories may require prior quality approval before going live.

Accepted File Formats are JPEG, PNG (No larger than 2MB each)

You can start selling with just one product listed on KashWork.com. However, listing more products is recommended to leverage the wide customer reach and trust of millions of KashWork users.

To register and sell products on KashWork.com, you'll need Business information, Store information, Contact details (email ID and phone number), Tax registration details (GSTIN for taxable products), PAN Card, Aadhar Card, Bank account details (to receive earnings).

Yes, you can sell on KashWork.com without having a website. Register to gain access to the KashWork Seller Hub, where you can list your products and start selling. Note that KashWork charges a small fee for each sold product.

Currently, KashWork allows sellers to offer only physical products. However, as a third-party service provider, you can offer specific services to assist KashWork sellers in growing their businesses.

Yes, you can create your online store on KashWork.

Creating an online store on KashWork. There are two plans: the Small Business Plan, priced at INR 99, and the Gold Membership Plan, priced at INR 999.

Now, we are launching KashWork in India.

Fees & Charges

KashWork charge almost 9.99% per product.

The store subscription fee includes two plans: 'Small Business' for ₹99 per year and 'Gold Membership' for ₹999 per year.

As a seller on KashWork.com, you have full control over the pricing of your products. You can set the price based on your business strategy and market dynamics. The seller dashboard provides analysis and recommendations to help you determine the optimal price.

KashWork.com does not charge any fees for listing your products. However, there is a small marketplace fee applicable as a percentage of the selling price upon a successful sale. Refer to the KashWork Seller Fee details for more information.

No, there are no charges for listing your products on KashWork.com. Listing your products is free of cost.

Once your product is picked up and successfully delivered to the customer, you will receive payment within 29 days. Payments are securely and regularly transferred directly to your registered bank account after deducting the relevant KashWork fees.

Managing your Account

Listing your products on KashWork.com is easy. Follow these steps:

  1. Choose the appropriate category for your products.
  2. Provide detailed product information such as size, model, color, and price.
  3. If you need assistance, reach out to the KashWork Seller Support Team.

Managing orders on KashWork.com is convenient with our seller dashboard:

  1. Receive an SMS notification for new orders.
  2. Accept or decline the order.
  3. Once accepted, confirm the order to the buyer.
  4. Pack the order with the shipping label and click the 'Ready to Dispatch' button within the given timeline.
  5. Our logistics partner will pick up the orders and deliver them to the customer.

To list products on KashWork.com, you need:

  1. Detailed product information.
  2. Competitive pricing.
  3. High-quality images.
  4. Inventory management.
  5. Accurate shipping information.

Services

Yes, customers can leave feedback and ratings for the products they purchase. Customer feedback is crucial because it:

  1. Builds trust and credibility for the seller.
  2. Enhances the seller's reputation with positive feedback and high ratings.
  3. Attracts more customers and increases sales.
  4. Provides valuable insights for sellers to improve their products and services.

Yes, GST registration is required to sell products on KashWork. For most categories, a regular GSTIN is mandatory.

If you face issues during the registration process, connect with our support team using the support link. Our team will promptly assist you with your registration.

Shipping with KashWork

You'll receive an email notification along with WhatsApp Notification every time you receive an order.

No, you don't need to ship items yourself. You need to pack and mark them as 'ready to dispatch' within the given timeline. Our logistics partner will pick up the orders and deliver them to customers.